FAQs

How long does shipping take and where do you deliver?

We deliver within Austria, to Germany and across the EU. You will find the delivery times and shipping costs on our Shipping page.

Which payment methods can I use?

You will see every available option at checkout, and they are listed on our Payment Methods page too.

Are there age or legal restrictions when buying knives?

Yes. Some knives come with legal restrictions and age limits, and it depends on where they are going. Please read our Knife Laws & Shipping Restrictions before you order.

Can I return an item?

As a consumer you have 14 days to withdraw from the purchase. The details and the withdrawal form are on our Right of Withdrawal page.

How do I care for my knife?

We keep a range of care products in stock, from oils to sharpeners and stones. Not sure which one suits your knife? Just get in touch and we will point you the right way.

How can I reach you?

Our team is glad to help at info@knivestore.com or +43 681 20322178.